Head of Office

Sigma Software provides premier value IT services, focusing on helping our customers reach their business goals. We offer a flexible schedule, a culture of professional growth and development, a solid international team, world-known customers, a variety of technologies, and the reliability of a responsible employer. This is an excellent opportunity to work for a global company in a great location and to expand your skill set in a Head of Office position with Sigma Software.

• Build the Sigma Software brand in the Albanian market and represent the company at a country level to create a positive image and strong visibility
• Grow the company's local network and reputation across the market
• Assess local market conditions and identify recruiting and business opportunities, coordinating with external recruiting partners as needed
• Retain and grow the local team while monitoring employee engagement and morale
• Build a strong team through coaching, training, and development, bringing out the best in office personnel
• Coordinate with and report to senior management, making recommendations to improve Customer experience and drive growth
• Identify areas of improvement and propose corrective actions to address challenges and capture growth opportunities
• Share knowledge with other offices and headquarters on effective practices, competitive intelligence, and business opportunities
• Ensure compliance with high ethical standards and all applicable regulations and laws

• Experience in a similar role or as a Recruitment/HR Lead
• Strong understanding of the local Albanian market
• Excellent communication and presentation skills
• Strong time-management, prioritization, and organizational skills
• Ability to multitask
• Upper-Intermediate English level or higher