Department Manager – Non-Food (Sports, Seasonal & Household)

METRO opened its first cash & carry wholesale center in Pakistan in 2007 & expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed METRO and Makro-Habib to combine resources and gain the financial strength to lead and grow in a challenging environment and to gain synergies targeted to generate value for our customers and suppliers alike. Today the company is operating 10 wholesale centers in Lahore, Karachi, Multan, Islamabad & Faisalabad.

METRO Pakistan (Pvt) Limited is part of METRO GROUP’s sales division METRO Cash & Carry, the international leader in self-service wholesale. The company operates more than 750 stores in 25 countries in Europe, Asia and Africa and has a workforce of over 107,000 employees.

• Report to the CEM and assist him/her with stock ordering and maintaining optimum stock levels in the department.
• Lead the team of Store Associates in the department in mass merchandising, shelf management, stock management, and maintaining department cleanliness.
• Drive productivity improvement by enhancing operational efficiency.
• Assist the FM in achieving the department's sales targets.
• Mechanize the department overnight in accordance with DSO (Dark Store Operations) protocols and ensure department readiness before the store opening.
• Ensure product presentation is in accordance with the approved Planogram.
• Ensure secondary displays are maintained in accordance with BMPL guidelines.
• Ensure all activities are carried out in accordance with SOPs and comply with all applicable protocols and policies.
• Ensure discipline in timekeeping and compliance with professional attire and uniform guidelines.
• Conduct QA checks and follow all defined protocols and checklists to maintain quality standards at all times.
• Monitor product expiry during and after stock deliveries and ensure FIFO (First In, First Out) is followed.
• Manage stock and shelves effectively to ensure product availability.
• Reorder stock based on customer demand and sales requirements.

Bachelor's degree or equivalent qualification