Experienced Deli Assistant

MACE Freshford, Kilkenny St, Freshford, Co. Kilkenny, R95NC84 seek a Full Time Deli Assistant to work in their store. Prior experience is beneficial but not necessary if you have a flair or passion for work.

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CUSTOMER CARE

• To serve customers in a friendly and efficient manner providing an exceptional standard of customer care

• To communicate with the customers in and effective and welcoming manner

• Ensure products are served to customers in line with Food Hygiene Requirements

• Maintain knowledge of current deli products and promotions

• Assist customers with queries regarding deli products

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OPERATIONAL & STORE PRESENTATION

• Maintain knowledge of current in store sales and promotions

• Answer customer queries with regard to the store and its merchandise

• To deal with customer complaints in a professional and pleasant way and refer to the Store Manager where appropriate

• Clean shelves & counters and sweep floors internally and externally ensuring store is tidy and free from clutter at all times

• Clean all areas of the store (including staff facilities) as directed by Assistant Store Manager/Store Manager

• Maintain a clean and well organised back store area

• To receive and check stock in line with company guidelines

• Ensure stock is packed in line with company merchandising guidelines

• Update shelf edged labels as instructed by the Assistant Store Manager

• To rotate stock appropriately minimising waste

• To be vigilant at all times to prevent stock loss and waste

• To conduct stock takes as instructed by Assistant Store Manager/Store Manager

• To take care for your health & safety and that of your colleagues and customers and take action to reduce risks and hazards

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FOOD SERVICE

• Check temperatures in the deli area ensuring they are compliant with HACCP regulations

• Maintain HACCP records in line with store policies

• Monitor Critical Control Points and ensure food is not open to contamination

• Comply with relevant controls around all foods including Fresh and Red Meats