Debt Collection Back Office Analyst with German

At Coface, we make trade happen every day.

Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world. With nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, Factoring — all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy. Joining Coface means being part of a close-knit international organization, where your ideas matter. We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions.

Shape the future of trade with us.

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The activities of the Debt Collection Back Office Analyst are various and includes:

Full coverage of client contract back office journey for debt collection contracts (no client contact)

Maintenance of contract/client master data and processing incl. analysis/uploading of data tables

User account creation in the different tools and online services depending on the product

Partially Invoicing related topics depending on the level of integration

Ad hoc activities (specific to the SSC structure launch):

• Participates in the creation / update of Debt Collection Back Office Standard Operating Procedures used by the SSC operational teams.

Skills:

• Sense of initiative and excellent time- and self-management
• Flexible way of working and willingness to operate within a team
• Stress-resistance and professional relationship with clients
• Service- and solution oriented
• Transparent working method
• Good oral and written expression and comprehension in all required languages
• Fast Knowledge Transfer and Steep Learning curve
• Knowledge of commercial back office processes is a plus
• General knowledge in book-keeping is a plus

Languages:

• Fluent in English (CEFR – Level B2/C1)
• Professional in German (CEFR – Level B2/C1)

IT:

• Computer and internet affinity and good technical understanding
• Ease regarding the work with varying software, applications and systems different from product to product
• Professional Microsoft Office skills, esp. MS Excel and MS Word

Education:

• Bachelor’s Degree in Business, Accounting or other relevant field

Experience:

• Graduated or first practical experiences on the job in a comparable role

• Experience in credit insurance, information/collection/banking business is a plus