Account Manager
Jobsforhumanity
About the role
We are a dynamic and innovative regional advertising company committed to delivering impactful and creative solutions to our clients in packaging, activation, shopper, branding, digital, production and 360 campaigns.
Our company fosters a collaborative and results-driven environment where creativity meets precision. Our team is dedicated to achieving excellence and setting industry benchmarks. We value transparency, efficiency, and professionalism in all our operations, making us a trusted partner in the advertising sector.
Role Overview
The Account Manager plays a key role in managing client relationships, leading project execution, and ensuring the successful delivery of integrated marketing initiatives. This role requires strong ownership, cross-functional coordination, and the ability to translate client needs into actionable and high-quality outputs.
The Account Manager acts as a central point of contact between clients and internal teams, ensuring alignment, efficiency, and excellence in delivery.
Key Responsibilities
1. Client Management
- Manage day-to-day client communication with confidence and professionalism
- Build strong, trust-based relationships with clients
- Ensure alignment on project scope, timelines, and deliverables
- Anticipate client needs and proactively provide solutions
2. Project Ownership & Delivery
- Take full ownership of multiple projects and workstreams simultaneously
- Translate client briefs into structured, actionable plans
- Ensure timely and high-quality execution of deliverables
- Monitor progress and address challenges proactively
- Financial Ownership: Take full financial ownership of the project, from quotations, to POs, to invoicing.
3. Cross-functional Coordination
- Lead the collaboration with creative, production, and internal teams
- Ensure clear communication and alignment across all stakeholders
- Facilitate smooth workflows between departments
4. Quality & Execution Excellence
- Maintain strong attention to detail across all outputs
- Ensure accuracy, consistency, and adherence to standards
- Drive continuous improvement in execution
- Account Hygiene: Ensure applying Project management tools including but not limited to: CPS, Minutes of meeting, Financial bookkeeping
5. Problem Solving
- Apply a solution-oriented mindset to navigate challenges
- Identify risks early and implement practical resolutions
- Adapt quickly in fast-paced environments
Core Competencies
- Strong project ownership and multitasking ability
- Structured thinking and planning skills
- Effective client management and communication
- Cross-functional collaboration
- Attention to detail and quality focus
- Solution-oriented mindset
Ways of Working
- Proactive and self-driven with minimal supervision
- Highly organized with strong prioritization skills
- Agile and responsive in dynamic environments
- Collaborative and team-oriented
- Strong accountability and ownership of deliverables
Profile & Personality
- Confident communicator with strong relationship-building skills
- Calm under pressure and able to manage competing demands
- Positive, solution-focused attitude
- Curious, eager to learn, and growth-oriented
- Strong team player contributing to a high-performing environment
Experience & Qualifications
- Minimum 6 years of experience in account management, marketing, or related field
- Proven experience managing multiple clients and projects
- Experience working with cross-functional teams
- Experience dealing with Pepsi-co (or ex-Pepsi-co employee)
What Success Looks Like in This Role
- Clients feel confident, heard, and well-supported
- Projects are delivered on time, within scope, and with high quality
- Internal teams are aligned and operate efficiently
- Challenges are handled proactively and effectively
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