Digital Planning & Support Manager, Ikano Retail

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia, Thailand and Philippines – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Budgeting, Forecasting & Financial Support

• Lead the annual budget, business plan, and forecast cycles for all Digital Services functions and markets.
• Ensure timely, accurate, and compliant submissions aligned with corporate assumptions.
• Partner with Finance and Business Navigation teams to review cost allocations, track digital spends and optimize investments.
• Drive cost transparency and budget control through continuous monitoring and variance analysis.
• Prepare and present Digital Board (DBDBC/DBDC) materials with actionable financial insights.

Performance & Business Navigation

• Act as Business Navigator by analyzing performance trends, identifying improvement opportunities, and supporting decisions with data and benchmarks.
• Develop and maintain digital cost models, KPIs, and dashboards to support performance management.

C. Governance, Processes & Continuous Improvement

• Own and evolve planning processes, governance routines, and reporting frameworks, ensuring simplicity and standardization.
• Leads and steers process improvement initiatives that enhance efficiency and governance in financial and planning operations.
• Enhance collaboration tools to improve consistency and efficiency across teams.

• Strong financial acumen with good understanding on financial concept
• Understanding of Digital/IT service models, cost drivers, and investment planning
• Broad business understanding , preferred: Deep knowledge of IKEA Retail and Shopping Centre business planning and processes with ability connect financial and operational insights.
• Awareness of new technology trends and how they can benefit our business.
• Understanding of agile and scrum ways of working

Please apply latest by 31st Dec 2025