Technical Support Representatives
Sutherland
Customer SuccessCairo, egApply directly
About the role
Sutherland is a global leader in business process transformation and customer experience, providing technology-driven solutions and support services to clients worldwide. With a strong presence in Egypt, Sutherland offers employees a professional, diverse, and dynamic work environment with opportunities for career growth and development.
Key Responsibilities
- Provide technical support and assistance to customers through different communication channels.
- Troubleshoot and resolve technical issues efficiently.
- Identify customer needs and provide accurate solutions.
- Ensure a high level of customer satisfaction and professional service.
- Document customer interactions and technical issues accurately.
- Follow company procedures and quality standards.
- Escalate complex technical issues when required.
- English level B2 or above.
- Graduates and dropouts are welcome to apply.
- Maximum age: 40 years old.
- Willing to work on-site.
- Flexible with rotational shifts.
- Good communication and problem-solving skills.
Want an insider here?
No Sutherland employee has joined Vochure yet. Tell us you want one and we'll email you if that changes — no referral is promised in the meantime.
Sign up to askTailor your résumé
AIRewrites your existing résumé for this role — reorders and re-words what you already have. It never adds experience you didn't list.
Log in to tailor