Product Design - Lead

Ajua is The Integrated Customer Experience Solution for Businesses in Africa.

We exist to bridge the gap between businesses and their customers. Ajua’s technology integrates with businesses at the points that matter most to their customers to measure and optimize their Customer Experience. Our plug and play platform has enabled leading brands of various sizes and industries on the continent to create actionable strategies that drive business growth.

By partnering with cross-functional teams and customers, you will turn your insights into delightful products in a creative environment that requires proven leadership skills and the ability to execute a creative vision.

More responsibilities in detail:

Set design requirements based on information from internal teams and user research.

Identify new product improvement opportunities.

Analyze how a new product satisfies market needs and consumer preferences.

Stay up to date on current industry trends and market conditions.

Coordinate with other design team members to ensure consistent and accurate communication.

Modify and revise existing designs to meet changing customer preferences.

Work closely with product engineers to suggest improvements for products and processes.

Present product design ideas to cross-functional teams and senior leadership.

Own the design culture for the whole organization

Requirements

Proven experience in all phases of the design process including user research, copywriting, wireframing, prototyping, visual design, interaction design, and usability testing

An intuitive eye for customer needs beyond the obvious

Excellent attention to detail

Ability to collaborate with cross-functional team members

Ability to collect and interpret both qualitative and quantitative feedback

A well-rounded portfolio of client work, demonstrating a strong understanding of client objectives

Ability to effectively communicate and persuade around design concepts

Passion for design; not satisfied with the status quo and always thinking of ways to improve

Creative problem-solving skills

Dynamic, creative personality, effective at engaging and influencing a variety of audiences

Provide assistance to product engineers when needed

Recommend new tools and technologies by staying abreast of the latest trends and techniques

Working Conditions:

Potential travel between East

Growth stage startup grind! Working in a dynamic startup environment

Competitive salary and benefits

Ajua  is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.