Hospitality Operations Coordinator

New Zealand Management Academies (NZMA) is NZ’s largest Private Training Establishment offering vocational courses and qualifications across a range of programmes. With authentic training environments, well-designed programmes and a fun and supportive learning environment, we have a mission to make a meaningful difference in the lives of all our students.

Our organisation is strong on developing our people and having fun while we do it. We strive for success in everything we do with the strongest integrity. We ensure our team feels valued and informed about the direction we are heading in through in-house training days and our annual conference.

To find out more about us, please visit  https://www.nzma.ac.nz/

Hospitality Operations Coordinator

Location: Mt Wellington, Auckland

Full-time | Permanent | On-site

About the role:

The purpose of the role is to ensure that each NZMA student is provided with an optimal learning experience through providing a place where students can eat, relax, engage but also put their skills into practice. A safe, supportive, and encouraging environment where they can make mistakes to learn from, build the confidence to overcome their nerves, and get experience dealing with real customers.

The role of the Hospitality Operations Coordinator is an exciting one combining the managing of daily operations of the training kitchens and student Cafe, the co-ordination of events and functions, and the delivery and assessment of industry relevant training focused on developing and building student capability.

There are six key performance areas for the Hospitality Operations Coordinator. These are:

• Manage the day-to-day operations and functions of the Campus Café
• Prepare, cook, and present food for the Campus Café, ensuring quality, consistency, and adherence to food safety standards
• Assist the Team Leader to coordinate and manage the campus events and functions schedule
• Provide practical assessment and teaching support to the academic team
• Support students through encouraging, engaging, and effective coaching
• Support the values of the organisation and actively demonstrate understanding

About you:

You’re a hands-on hospitality professional with strong cooking and kitchen operations experience, who enjoys working in an environment where food, learning, and people come together. You bring practical kitchen knowledge, a calm and organised approach, and a genuine interest in supporting students as they build confidence and real-world hospitality skills. You’re comfortable balancing food preparation with operational responsibilities, while maintaining high standards of quality, safety, and service.

• Proven experience in hospitality operations or a related field, including hands-on cooking and food preparation experience
• Excellent organisational and time management skills
• Strong communication and interpersonal abilities
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Ability to multitask and prioritise tasks effectively
• Attention to detail and problem-solving skills
• Knowledge of the hospitality industry and best practices.

Why work with us?

• Free car park
• Complimentary coffee and use of gym facility
• Enjoy work-life balance with weekends off & two weeks off during Christmas & New Year!
• Our organisation is strong on developing our people and having fun while we do it. We ensure our team feels valued and informed about the direction we are heading in.
• Rewarding opportunity to support students in their education journey
• Energetic environment where value is placed on delivering outcomes rather than micro-managing tasks
• Work with the Campus Manager to see the NZMA Campus grow and be highly successful.
• A fun environment and an opportunity to stand out is all on offer with this role

Our application process:

To apply for this position, please submit your resume and a cover letter detailing your relevant experience and interest in the role.

Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuring we’re attracting applications from people with identities and perspectives that are as diverse as our students.

We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.