HR Leaves and Workers' Compensation Supervisor (1246) – DPH – 167363 

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.

This is a Position-Based Test conducted in accordance with CSC Rule 111A. Learn more about the City’s hiring process here: https://careers.sf.gov/knowledge/process/

• Application Opening: Friday, September 11, 2026

• Application Deadline: Application filing will close on or after Friday, September 25, 2026

• Salary: $157,924 – $191,932 Annually

• Appointment Type: Permanent Civil Service

• Recruitment ID: PBT-1246-167363

• Work Arrangement: Onsite

Becoming a City employee means being a part of a team that cares about making a difference. Your work will shape both the present and future of San Francisco. When you work for the City, you’re choosing a job with purpose.

The Mission of the San Francisco Department of Public Health (DPH) is to protect and promote the health of all San Franciscans. Fulfilling this mission requires employees working across our hospitals, clinics, programs, and offices to deliver services and support the communities we serve. Individuals interested in joining DPH should expect to work in person across these settings.

The San Francisco Health Network, Population Health, Behavioral Health Services, and Administration are the core divisions of SFDPH. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with the San Francisco Health Network and provides a range of mental health and substance use treatment services.

DPH Leaves Management and Workers Compensation Program The Leaves Management and Workers’ Compensation Program helps our employees understand the complex array of leaves available under local, state, and federal law, whether routine or more complex. At the individual employee level, we support protected leaves, help them navigate work through life’s journey and support them when they are injured and seek support at work. The Workers Compensation Program offers leaves options and other resources to employees injured at work, in partnership with the City’s HR.

The Opportunity

The San Francisco Department of Public Health operates one of the nation’s most complex and integrated public health systems. DPH is seeking an experienced HR Leaves and Workers’ Compensation Supervisor to drive operational excellence and deliver responsive, employee-centered service across these complex programs. The position will lead program operations, strengthen customer service, improve coordination, and ensure the consistent administration of applicable laws, policies, and employee protections.

This role offers an opportunity to make a meaningful department-wide impact by improving how employees and managers experience HR services when navigating leave, workplace injuries, and return to work. The HR Leaves and Workers’ Compensation Supervisor leads a team of HR professionals and serves as a consultant, advisor, and subject-matter expert.

Key Responsibilities:

• Essential duties include:

• Driving operational excellence across the Leaves Management and Workers’ Compensation Program.

• Establishing program priorities, service standards, procedures, and effective workload practices.

• Improving the customer experience through clear communication, responsive service, and consistent guidance for employees and managers.

• Advising employees, managers, executives, and HR partners on leave and workers’ compensation laws, policies, and procedures.

• Providing guidance on complex matters involving employee leave, workplace injuries, disability accommodation, temporary modified duty, and return to work.

• Developing and delivering training that strengthens understanding, consistency, and effective program administration.

• Leading continuous-improvement initiatives that enhance timeliness, accessibility, compliance, and service quality.

• Using data, performance measures, and operational insights to identify trends, manage risks, and improve program outcomes.

• Reviewing complex workers’ compensation cases and coordinating early intervention, temporary modified duty, accommodation consideration, and return-to-work planning.

• Building effective partnerships with the Department of Human Resources, the City’s workers’ compensation administrator, occupational safety and health staff, and other departmental partners.

• Preparing reports and briefings for executive leadership and representing DPH before regulatory bodies or in external proceedings.

• Supervising, coaching, and developing program staff while fostering an inclusive, collaborative, accountable, and customer-focused team culture.

• The HR Leaves and Workers’ Compensation Supervisor may perform other duties as assigned or required, including duties listed in the applicable class specification.

Education: Possession of a baccalaureate degree from an accredited college or university.

Experience: Five years of professional human resources experience in one or more of the following areas of activity: recruitment and selection; classification and compensation; employee and/or labor relations; benefits administration; human resources operations; diversity, equity, and inclusion; and personnel training of which one year must have been as (1) an advanced journey level classification, similar to 1244 Senior Human Resources Analyst, that performs difficult and specialized human resources work and thereby serves as a resource for special problems , or (2) lead or supervised a small team of professional staff involved in the more difficult and complex matters associated with recruitment and selection; employee and/or labor relations; classification and compensation; benefits administration; human resources operations; diversity, equity, and inclusion; and personnel training.

Substitution:

• Experience Substitution - Possession of a Juris Doctorate (J.D.) or a Master’s degree in Personnel Administration, Human Resources Management, Business Administration, Public Administration or Clinical/School/Industrial-Organizational Psychology may be substituted for one (1) year of the required non-advanced journey / non-lead/supervisory experience.
• Education Substitution - Verifiable professional human resources work experience in one or more of the following areas may substitute for up to two (2) years of the required education on a year-for-year basis: recruitment and selection; classification and compensation; employee and/or labor relations; benefits administration; human resources operations; diversity, equity, and inclusion; and personnel training. (30 semester units/45 quarter units equal one year.)
• Experience Substitution - Completion of a 12 month human resources trainee program equivalent to the City and County of San Francisco’s 1249 Human Resources Training Pro-gram may substitute for one (1) year of the required non-advanced journey / non-lead/supervisory experience.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

One-year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week).

Desirable Qualifications:

• Is an operational leader committed to service excellence and meaningful impact.

• Leads with an employee-centered and customer-focused approach.

• Brings strong knowledge of leave and workers’ compensation programs.

• Exercises sound judgment in complex, confidential, and sensitive matters.

• Communicates clearly and builds trust with employees, managers, executives, and external partners.

• Uses data and performance insights to improve services and outcomes.

• Builds strong cross-functional partnerships and drives coordinated action.

• Balances strategic thinking with operational detail, accountability, and follow-through.

• Leads change, develops staff, and creates a culture of continuous improvement.

Verification of Education and Experience:

Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Review SF Careers Employment Applications for considerations taken when reviewing applications.

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education or experience verification is required, information on how to verify education and experience requirements, including verifying foreign education credits or degree equivalency, can be found at https://careers.sf.gov/knowledge/experience-education/.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Selection Procedures:

After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following.

1. Supervisory Test Battery (STB) - Weight: 50%

Candidates will be invited to participate in a computer-based examination designed to measure competencies in job-related areas which may include but not be limited to: Problem Solving; Leadership; Decision Making; Interpersonal skill; Human Resources Management; Team Building; Communication & Conflict Management. For more information about this Supervisory Test (and a suggested reading list) please visit: Supervisory Test Battery | SF.gov

2. Multiple-Choice, Technical Knowledge Exam (Generalist/Operations) - Weight: 50%

Candidates deemed eligible and admitted to the selection process will be administered a written multiple-choice test designed to measure knowledge, skills and/or abilities in job-related areas. These include but are not limited to: principles, concepts, procedures and/or practices related to job classification, job specifications, minimum qualifications, job analysis, recruitment, test construction and administration, discipline, grievances, investigations, employee performance evaluations, pre-employment, probationary periods, employee leave, harassment, and EEO and ADA laws, as well as analysis, quantitative ability, basic computer use (e.g., Outlook, WORD, Excel, PowerPoint) and the ability to interpret data in tables, graphs and charts.

The above multiple-choice test components are standardized exam and, therefore, test questions and test answers are not available for public inspection or review.

Score Banking: Your scores from the supervisory test battery (STB) and the Multiple-Choice, Technical Knowledge Exam (Generalist/Operations) (HR Exam)  will be 'banked' for three years from the test date. Your STB and HR Exam scores will be used for one year on any job you apply to and qualify for that uses the same assessment. After one year, and before three years, if you apply to and qualify for any job using the same assessment, you may choose to (a) apply your banked test score or (b) re-test. If you retest, your most recent score becomes your official score.

*A passing score on the Supervisory Test Battery and the Multiple-Choice, Technical Knowledge Exam (Generalist/Operations) must be achieved in order to be placed/ranked on the Eligible List. Candidates will be