Technology Service Engineer (BA)
Transperfect
EngineeringBuenos Aires, Buenos Aires, ArgentinaApply directly
About the role
Who We Are
The GlobalLink Technology Services Engineering team provides TransPerfect’s customers and internal teams with
excellent technical assistance on the GlobalLink suite of products.
What You Will Be Doing
- Build advanced understanding of GlobalLink technologies
- Monitor and respond to user queries via the ticketing system
- Troubleshoot technical issues related to GlobalLink products
- Manage and generate licenses for some GlobalLink applications
- Work in collaboration with our development team and product owners reporting bugs and tracking issues in the ticketing platform
- Document issues internally for future reference using existing templates
- Post and maintain information related to GlobalLink, customer requirements, or support procedures on the Intranet
- Train and guide less experienced colleagues on GlobalLink and other applications
- Assist in creating training materials for new and existing software and procedures
- Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor
Want an insider here?
No Transperfect employee has joined Vochure yet. Tell us you want one and we'll email you if that changes — no referral is promised in the meantime.
Sign up to askTailor your résumé
AIRewrites your existing résumé for this role — reorders and re-words what you already have. It never adds experience you didn't list.
Log in to tailor