Bellman

Located on the unspoilt south-eastern coast of Mauritius, Constance Le Chaland offers a unique workplace in a preserved natural environment. The hotel features contemporary architecture, light-filled spaces and amazing ocean views that naturally inspire calm and serenity. Surrounded by white sandy beaches and a peaceful coastal atmosphere, it provides teams with an environment that encourages collaboration, learning and pride in delivering a refined hospitality experience.

1. Guest Satisfaction:

• To report for duty as per the rota, clean and tidy wearing the correct attire and name badge.

• To observe all company rules and regulations as regards to attitude, behavior, health, safety and security.

• To perform any others duties as may be assigned by the Senior Porter or de Chef Concierge.

• To inform management about guest’s arrival and departure.

• Assist other department when required.

• To ensure all customers’ requests are handle quickly and efficiently.

• To activate a quick response to a guest problem, and then follow up to ensure the guest is satisfied with the end result.

• To at all time set an example within the department regarding deportment, attitude and professionalism.

• Help guest with restaurant reservations outside and inside the resort.

• Arrange tour / excursions for guest / car hire.

• Ensure enough beach towels stock at lower reception and monitor it.

• Ensure that lobby area, luggage room, departure lounge, entrance, furniture and equipment are always kept clean and neat at all times.

• Deliver luggage, message, and parcel in a timely manner.

• Drive, maintain club car according to hotel policy.

2. Administrative Performance:

• To be prudent and financially responsible with company funds. When necessary ensure that budget guidelines are met and company financial policies adhered to.

• To be aware of the cost implication of any decisions within the work place.

• To be actively involved with the recycling of paper materials within the work place.

• Report to FOM any irregularities related to Limousine and club car.

3. Environmental Awareness:

• To comply with all company and local laws regarding, Fire, Health and safety procedure.

• To participate in any training sessions of the aforementioned.

• To report and follow up any defects with equipment within the work environment.

• To ensure all fire entrances and stairways are clean tidy and assessable.

Qualification:

• Middle or Secondary Education + Additional training or certificates in the relevant field.

Experience:

• A minimum of 1 year of experience in hotel industry.

• Proven experience working in a top luxury resorts.

Technical skills:

• Cleaning expertise.

• Physical stamina.

• Attention to detail.

• Time management.

• Interpersonal skills.

• Fluency in English and another language, written and verbal communication.

• Knowledge of a third language is a plus.

WORK WITH CONSTANCE 🌿 Join a team where well-being, career development, and collaboration are at the heart of everything we do.

• We believe in continuous learning and growth to help our teams achieve their full potential.
• A strong family spirit is part of our identity, we support and care for one another.
• We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group.
• Our passion for luxury hospitality is reflected in every detail of the guest experience.
• We are committed to environmental and societal contributions, integrating sustainability into everything we do.

🌿We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service.

🌿 Be part of a company that values people, innovation, and excellence.