HAP_HLL_Customer Service (Chinese)
Sgs
About the role
SGS is the world's leading inspection, verification, testing and certification company. We are recognised as the global benchmark for quality and integrity. With more than 94,000 employees, we operate a network of more than 2,600 offices and laboratories around the world.
Receive sample, check test request form & sample size
Register job no. (VNHL & BOSS no.), prepare quotation and send to client.
Clarify unclear information about KAM program
Check client payment status (contract or in advance) and follow debt
Handle client inquiries (collect info from the related team)
Handle revised report as client request
Handle internal queries on order status
Monthly/ Weekly summary for account handling
Other assignments upon getting request
University level or higher
Good communication & Office skills
Good in Chinese, basic English
Want an insider here?
No Sgs employee has joined Vochure yet. Tell us you want one and we'll email you if that changes — no referral is promised in the meantime.
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