Partnership Support Officer
Cermaticom
SalesJakarta, idApply directly
About the role
- Inputting data and archiving documents
- Handling correspondence (emails, letters, phone calls) with employee loan customers
- Handling Troubleshooting issues related to employee loan products and assisting in providing solutions to HR partners/customers
- Collaborating with other internal divisions such as product, engineering, legal, and others to meet the needs of HR partners/customers
- Assisting in the preparation of reports or office documents
- Guiding HR partners in filling out employee loan data templates
- Following up on documents with relevant internal or external parties (HR partners/customers)
- Organizing the data room containing employee loan documents
- Assisting with other administrative tasks as needed by the team or supervisor
- Minimum Bachelor Degree from reputable universities with a minimum GPA of 3.0.
- Minimum of 2 years of work experience
- Proficient in English (written and spoken)
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Strong attention to detail
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