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Laundry Executive

AccorHotel

OtherChennai, IndiaApply directly

About the role

Pullman Chennai Anna Salai offers 232 stylish rooms, a swimming pool, fitness center, spa, two signature dining venues, versatile banquet spaces, boardrooms, and social lounges-ideal for business and leisure travelers. The hotel is perfectly equipped to host a wide range of MICE events, featuring versatile modular venues that can accommodate up to 400 guests, from intimate meetings to grand celebrations.

  • Conduct daily briefings, supervise and train staff in day-to-day laundry operations
  • Ensure guest laundry, dry cleaning and pressing is completed according to department standards and procedures
  • Ensure all guest requests are promptly attended to
  • Records guests and staff laundry lists accurately
  • Post bills accurately and in a timely manner
  • Process all departmental paperwork
  • Check all laundry machinery to ensure that all filters are cleaned regularly and press covers are in good condition; report any machine defects to Engineering
  • Ensure that team members are using laundry equipment properly and keeping them in good condition
  • Keep a strict control and record of items sent for laundering by staff members
  • Assist Executive Housekeeper in assessing team members’ attendance and performance
  • Be well versed in hotel fire & life safety/emergency procedures
  • Attend all briefings, meetings and trainings as assigned by management
  • Maintain a high standard of personal appearance and hygiene at all times
  • Perform other reasonable duties assigned by the assigned by the Management
  • Establish and maintain effective employee working relationships
  • Respond professionally, politely, and efficiently to extraordinary requests and complaints from guests.
  • Primary school education
  • Good oral proficiency in English language
  • Minimum 2 years of experience in a similar capacity
  • Ability to speak other languages and basic understanding of local languages will be an advantage
  • WHAT IS IN IT FOR YOU:
  • Come As You Are
  • Work With Purpose
  • Grow, Learn and Enjoy
  • Explore Limitless Possibilities

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